Director, Business Development

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Ralaeigh, NC 🇺🇸
Salary range

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As the Director of Business Development at Pendo, your team's mission is to apply pipeline generation skills to identify and acquire new prospects in small to medium-sized companies as well as large enterprises to help grow and develop our footprint in the SaaS market.

You will play a key role leading this highly motivated, world-class team of Business Development Reps and Managers to achieve individual, team and organizational quotas. We are looking for a leader who is passionate about continuous learning and development to help build out a vision for taking our Sales Development organization to the next level.

Role Responsibilities 

  • Hiring, mentoring and development of SDR/BDR Managers and reps
  • Partner specifically with Field and Demand Marketing, Sales Leadership, Revenue Operations and other business partners to develop successful outbound/inbound prospecting plays in support of Pendo’s GTM strategy
  • Achieve/exceed monthly and quarterly SQO and pipeline goals in support of Pendo sales targets  
  • Provide reporting on defined daily, weekly and monthly metrics and KPIs to leadership
  • Motivate individuals on the SDR team to exceed targets through coaching, regular recognition of top performance, incentives and inspirational leadership
  • Create strategic engagement strategies that include email, Linkedin, calling, and more
  • Identify and make recommendations for improvement in the areas of process, efficiency, and productivity
  • Support long term development of SDRs and SDR managers in their careers at Pendo by partnering with our enablement teams in Sales and HR, to ultimately create a bench of amazing talent

Minimum Qualifications 

  • 5+ years of experience leading a Sales or Sales Development organization
  • Direct experience hiring and developing SDRs and SDR Managers
  • Consistent proven track record of over achievement of pipeline quota expectations
  • Deep understanding of outbound prospecting methodology in all market segments, including account based marketing strategies in the enterprise space
  • Proven analytical skills and ability to communicate information effectively to the team
  • Proven ability to work cross functionally across all pipeline stakeholders 

Preferred Qualifications 

  • Outstanding communication, organizational and time-management skills
  • Strategic thinker and self-starter
  • Experience working in a rapidly growing/changing environment
  • Excited to work with the team in our Raleigh office in person

Pendo Description:

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software.

Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future. Our culture is passionate, dynamic, and fun.