Twilio is seeking a Sales Development Representative to be a key contributor in the evaluation and execution of our go-to-market strategy opportunities for Twilio globally. This role presents an outstanding opportunity to growing your career in software sales.

​

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

​

About the job

The Global Sales team plays an integral role in building out our customer base and bringing Twilio to developers, lines of business, non-profits and enterprises to make an impact on their services.

As a team, we collaborate with one another daily, push each other to do the best work of our lives, and bring an unparalleled level of energy & aim to our jobs. We’re looking for people who have a growth-oriented attitude and want to grow their careers within Segment & Twilio.

​

Responsibilities 

• Research and generate prospective customers to resolve how Twilio or Segment can provide them value and qualify leads through outbound dials, sending personalised emails, and demonstrating social selling.
• Break into new companies and new markets, by engaging with prospects using a multi-channel, value-based approach with the goal of building relationships and driving brand awareness.
• Achieve and exceed your monthly goal for generating business opportunities to fuel the sales pipeline.
• Prepare activity and forecast reports and become an expert in Salesforce, Outreach, Sales Navigator.
• Work in partnership with an Account Executive to build account strategies, territory plans, and successfully close new business opportunities.
• Receive all the vital training and insights to expertly start contacting prospects through Segment’s SDR Onboarding Program for new hires.

​

Qualifications

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio.

​

Required:

• 1+ year of experience in a customer-facing role
• Hunter mentality, goal-oriented and biased to action (our quota is the floor not the ceiling)
• Strong direct sales skills and a consistent track record of performance in creative, strategic outreach via personalised emails, phone calls, and videos.
• Lean into change rather than shy away from it (things move quickly around here!)
• Look forward to variety in a normal workday (thanks to the creativity & personalisation in this role, every single day is a new adventure)
• You have navigated challenges and overcome obstacles (resilience is a core skill for becoming an extraordinary SDR)
• Adopt responsibility and are passionate about joining forces with various Account Executives (teamwork makes the dream work)

​

Desired:

• Experience working in a software-selling environment 
• Proficient written and verbal communication in English and Dutch/Swedish/Norwegian/French

​

Location 

• This role will be remote in Dublin, Ireland or based in our Dublin, Ireland office.
• Approximately 0% travel is anticipated.

​

What we offer 

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.