You will join a highly motivated, energetic Revenue Operations Team that takes pride in defining our GTM strategy, metrics for success, and partnering with sales, marketing, CX and others to execute flawlessly. You will be in a unique position to work across a number of different functions and have a substantial impact on the top line and bottom line. Your success will be measured by both improvements in efficiency (streamlining processes, helping reps get deals done quicker, reducing internal deal steps, etc.) as well as overall sales productivity (growing deal size, increasing frequency of expansions, helping reps win deals).
About the role
- Run the requirements gathering and manage the build process and rollout for Sales Development and sales productivity projects
- Partner effectively with cross-functional leadership to influence the direction and culture of the GTM organization
- Develop and allocate key performance metrics for GTM leadership
- Provide analytical thought leadership, create actionable business insights, and establish strategic operational priorities
- Implement customer lifecycle management strategies to track and optimize customer relationships from lead generation to customer retention and revenue growth
- Build, refine, rollout and monitor insights that will empower everyone in the sales organization to drive towards desired business outcomes
- Continually evaluate the current system and processes, implementing elegant improvements that will drive additional output and scale as the company grows
- Lead cross-functional initiatives and collaborate closely with product, sales, marketing, customer success, and finance
- Monitor CRM hygiene and align with sales management to drive programs to optimize the effectiveness of technology investments and data quality
What you'll need
- 5-7 years of Revenue Ops, Sales Ops and / or BizOps experience at a fast-growing B2B SaaS company (experience in sales ops required)
- Ability and desire to operate in unstructured environments
- Deep understanding of SaaS models, product Led Growth (PLG) experience a major plus
- Strong analytical, operational, and project management foundation
- Ability to build strong trusting relationships with the SDR and Sales team
- Subject matter expertise in modern tools; salesforce.com, Looker, etc
- Finance or Management Consulting experience is a big plus
What’s in it for you
- Excellent Medical, Dental + Vision health benefits
- Competitive salaries + Flexible time off
- 401k matching + Competitive equity package
- Free lunches + Office snacks
- Be a part of a culture of learning that will take your professional growth to another level with collaborative + thoughtful team members
- Distributed team across offices globally
About Miro
Miro is an online, visual collaboration platform designed to unlock creativity and accelerate innovation among teams of all kinds. The platform’s infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 45M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,500 employees in 12 hubs around the world.